Overview


You've heard time and again that the Internet is changing everything, including rapid transformations to a New Economy. Change implies pain, risk, and opportunities for your business. Within this environment, the key ingredients for success are good ideas, entrepreneurship, innovation, use of information and communication systems, and management that can think and execute globally. OTP Software possesses these ingredients and can provide assistance in your efforts to stabilize and expand your business.

We have a staff of senior business consultants who understand the long-term goals and needs of your enterprise and can help design an e-commerce solution that integrates well with your current Enterprise Resource Planning (ERP) backend and future CRM systems. We also have the technical resources to provide web design & implementation, systems administration, and Java & CGI development for large and small projects.

OTP sees the big picture when it comes to commerce over the Internet. While many CEO's rush to publish hastily designed websites and make halfhearted attempts at e-commerce, OTP develops e-commerce systems in the context of a total solution. We can not only build your organization an e-commerce site today to save money on transaction processing, but we can also develop a multiphase plan to improve Marketing, Sales and Call Center systems as well as integrate your e-commerce site to an ERP backend to streamline processes and enable rapid responses to marketing demands.

To learn more, including two scenarios, please read our article, "E2K" -- Sales Strategies in the New Economy - The Promise. This article discusses our e-commerce strategies in greater detail and offers two hypothetical examples of our solution in action.

What is E-Commerce?


E-commerce (electronic commerce or EC) is the buying and selling of goods and services on the Internet, especially the World Wide Web. In practice, this term and a new term, "e-business," are often used interchangeably. For online retail selling, the term e-tailing is sometimes used.

E-commerce can be divided into:

  • E-tailing or "virtual storefronts" on Web sites with online catalogs.
  • The gathering and use of demographic data through Web contacts
  • Electronic Data Interchange (EDI), the business-to-business exchange of data
  • E-mail and fax and their use as media for reaching prospects and established customers (for example, with newsletters)
  • Business-to-business buying and selling
  • The security of business transactions

OTP offers solutions with one or more of these components for your business. We have a staff of senior business consultants who understand the long-term goals and needs of your enterprise and can help design an e-commerce solution that integrates well with your current ERP backend and future CRM systems. We also have the technical resources to provide web design & implementation, systems administration, and Java & CGI development for both large and small projects.

OTP sees the big picture when it comes to commerce over the Internet. While many CEO’s rush to publish hastily designed websites and make halfhearted attempts at e-commerce, OTP develops e-commerce systems in the context of a total solution. We not only can build your organization an e-commerce site today to save money on transaction processing, but we also can develop a multiphase plan for enhanced functionality like Sales intelligence and Call Center systems to increase your company’s online profitability. We also can integrate your e-commerce site to an ERP backend to streamline processes, which will enable rapid responses to marketing demands.

(Click below for information on the following topics).

E-commerce storefronts


OTP Software will get your company's e-commerce site up and running.

We offer the following services:

  • Sales & Marketing Storefront Strategies and Channel Impact
  • Storefront implementations on Oracle 9i
    • IBM WebSphere Commerce Suite
    • Oracle iStore
    • Intershop
    • OpenMarket
  • Interfaces to Workflow and Oracle ERP systems
  • Hosting Services
  • Administration & Upgrades

Leverage the ‘e’ in ERP


An e-commerce site is a good start. But when you integrate it with the enterprise, the profit generating capacity can increase many times (coming from added revenues, strategic procurement and improved efficiency within your business systems). Furthermore, ROI and strategic returns should be expected from incremental investments targeted to increase sales, customers, customer retention and important partnerships. This is to be expected because you are leveraging and expanding upon your First Wave ERP baseline system. OTP helps you culturally, functionally and technically synthesize your resources to gain effective business systems.

Here is our formula to leverage the 'e' in your ERP:

Oracle Applications + IBM WebSphere Commerce Suite = e-business now!

Do you want an integrated e-commerce/ERP solution today? If you need it to be scalable, proven, and inexpensive, you can't afford to wait for a single-vendor solution. OTP Software integrates Oracle Applications, the #1 ERP system, with IBM WebSphere Commerce Suite, the #1 webstore application.

Our solution is battle-proven. Additionally, IBM WCS has over 5000 implementations (10x more times than Oracle iStore) and supported for many years to come.

The IBM Webstore also runs on Oracle databases, the database of choice for 96% of the e-50.

OTP Software can also integrate IBM WCS with the other enterprise systems:

  • Oracle CRM Applications
  • Pre-Sales Systems
  • Customer & Prospect Databases
  • JDE OneWorld
  • Call Center Application
  • We also tune and upgrade interfaces for Release 11i and beyond.

Oracle Strategic Procurement


Oracle's strategic procurement Package offers a full-automated Web-based procurement solution designed to help small to mid-sized companies significantly reduce the time and costs associated with purchasing goods and services. The solution consists of an an intuitive, Web-based purchasing capability along with financial applications to completely automate the purchasing lifecycle. Self-service Web-based purchasing allows employees to initiate purchasing requests on their desktops, and provides catalog items to support non-production, MRO (maintenance, repair, and operations), service and administrative purchases. Mid-market companies which can spend 20% of their revenues on purchasing goods and services, can achieve savings of 10% or more on these procurement costs and cut processing time by over 50%. A 10% savings in procurement costs can translate into a 20-30% increase in net profit for many midsize companies.

OTP Software offers hosting/timeshare services as well as FastForward implementations of Strategic Procurement for the Public Sector.

EDI/XML


What is XML?

Extensible Markup Language (XML) is a World Wide Web Consortium standard that lets you create your own tags in order to process business-to-business transactions on the web

Like EDI, XML can be used for data interchange. Because different organizations (or even different parts of the same organization) rarely make a standard on a single set of tools, it takes a significant amount of work for two groups to communicate. XML makes it easy to send structured data across the web so that nothing gets lost in translation

Unlike EDI, XML does not require high implementation and operation costs, per-partner customization requirements, or the need for value-added network providers. Accordingly, XML has great appeal with cost-conscious midsize and smaller companies, enabling smaller companies to do business with larger companies and vice-versa.

Additionally, XML has capabilities that EDI does not have, such as the transmission of forecast information. As consortiums, standards bodies, and steering committees develop XML standards, organizations will be able to implement more innovative business-to-business solutions. Companies will be able to create a framework for defining XML schemas that serve as the basis for information interchange between applications (Oracle, J.D. Edwards, SAP, etc.).

OTP offers Business-to-Business Solutions for EDI/XML transactions. We can help migrate your existing EDI system to XML, implement a joint EDI/XML solution, or implement a standalone XML system.

If you would like to find out more, please contact OTP Software by e-mail or phone. We will be happy to assist you in finding the best solution for your company’s needs.

Call Center


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